I usually love Floom. I found 3 amazing local florists via their site. This time, for Mother’s Day, it has me thinking Floom is best used not for holidays but casual flower sending. I ordered 2. One for an aunt that was delivered today successfully. One for my MOTHER that was supposed to be delivered YESTERDAY and has yet to arrive at 6:30p today. Not once did the florist contact me. I had to contact Floom. My order has been “on the way” since 10pm last night. To say I’m furious would be an understatement. Mother’s Day is basically over! Flowers are not inexpensive and I ordered in a dance to surprise my lovely mother FOR mother day— delivering the day before even. Now it looks like I treated my aunt and not my mother. Conversely, my aunt loved her flowers. They were from a different florist. So I guess it half way worked out. It’s just the most important person is empty handed on this important holiday. Disappointing experience.