UTTERLY DISAPPOINTED. The flowers delivered to my Mother for her Birthday were nothing like the ones I ordered and paid for. A complete lack of colour and no thought to arrangement. I could have found better at my local petrol station. The florist was still posting pics of beautiful arrangements for other customers to their social media accounts at the time so I don't believe it was a case of Covid affecting the flowers available. I sent a picture of the flowers to Floom and they told me the picture wasn't clear enough to see if there was a problem!! Just look at the difference! Unfortunately to get more images I would have had to explain to my Mum that they weren't what I ordered and she would have known how upset I was which would have spoiled things for her. I'll never trust Floom again.