I have just collected a rental from Flexed, and whilst the initial set up was easy enough, everything else was pretty poor to be honest. They told me the vehicle was grey and that they had seen it as grey, however I did a HPI check just to be sure about all of the van and it said it was purple. I was assured it was grey, but when I arrived it was purple and they didn’t have any other of the same vans available. The vehicle wasn’t washed or what you’d generally say is prepared properly for someone collecting it. The manager was helpful and gave me a reduction in monthly rental. However the damaged paintwork from previous sign writing removal also had to be covered. They agreed to cover the cost of a full polish, but obviously this is to be done in my own limited time off and with my own fuel etc. There was also a huge slice of a rear tyre missing which showed the wires poking through so should have been declared non-road worthy. Again the manager agreed to pay for a new tyre, but again something to sort in my own time. For such a high monthly price, you’d expect a better service, I wish to stay with Flexed as they’re local to me going forward, however 3 stars is a fair review at a push.