I initially had a positive experience of flexed. Car was delivered and concept is great. Issues arose down the line. Emailed to arrange for return, no response. Called to arrange for return, no response. Called multiple times and was promised a call back-which didn't happen. Eventually got a return date for the vehicle, which was missed. Finally, the vehicle was returned. However I was then advised I should pay a significant sum for some very minor and small scratches /scuff of 1 tyre. The amounts are inordinate and completely disproportionate. Read their policy on wear and tear then do yourself a favour and avoid this company. Further, they operate under a different company named Auto horn. I know this because Auto horn made an unauthorised charge on my credit card! You do not need to be a lawyer to peruse the relevant legislation and work out this activity is illegal. So in summary a not very good company with murky corporate governance and dodgy business practices. I wish we had never used them and am not someone who hardly ever gives feedback however in this instance would encourage others to do their homework and avoid them.