So, I've seen a lot of reviews both good and bad.. Some saying they can't get a response from flava.. Email them, I have done so and they responded very quickly and same day.. If you opted for the 29.99 part and didn't order anything but then were charged.. Did you forget to cancel the 29.99 before it came out ?.. Your banks can and will refund you, if it happens again get a new card.. I've yet to place a first order but will give it a go... Its only some of these review that had put me off.. So i emailed them and told them exactly why I wasn't placing an order as yet.. They were really nice and never pushed me into anything... Hope your issues have been resolved, it would be nice to see some of these comments updated as to what happened next