Placing the order was the easy part. The delivery and assembly charge is astronomical. I wouldn’t mind if it had been done properly. All packaging wasn’t taken away or unpacked. The placement of the equipment wasn’t correct, too close to the window, so we have had to try and move this heavy equipment. I had paid extra for the weight storage equipment to be put together. Initially the guy told me it wasn’t on their paperwork and they didn’t have the time to put it together and I should get in touch with the branch I bought it from. He went away and came back a few minutes later to say it was in another piece of paper. If I hadn’t have said anything they would have left without putting it together. I paid nearly £400 for this service so you can imagine I was expecting a much better service.