How was FVL's communication with you?
Would you recommend us to a friend?
Good value for money and initial salesman was very helpful. Once I paid initial fee, communication was none existent unless I would contact first. Car Sat in the depo for a wee when I was told I would be contacted as soon as it arrived. Would still be waiting on it just now were I not to contact customer service.
Helpful Report
Posted 2 years ago
Hi Mark,

Thank you for the feedback. We do have steps in place to ensure that communication is fluid throughout the process. We'll look at your case to see what went wrong and I can ensure you that your feedback will be used to further enhance our processes to ensure more up-to-date communication. We hope you do enjoy the new car and if you do require anything at all please feel free to reach us at CRM@FVL.CO.UK

Thanks again, FVL
Posted 2 years ago
First Vehicle Leasing is rated 4.82 based on 1,064 reviews

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