Not very user-friendly. It automatically selects a number of teacher options and you have to double un-tick each of these, to then be able to select the teacher you want to get in contact with. After a message correspondence not easy to run on the website, the only way to actually agree with a teacher on the first lesson is to pay 14.99 EUR to get access to their details. If then the tutor changes their mind you have to start the whole process again, identifying a new tutor and then pay again the above sum to get access to a new teacher's details - which is of course aside the price of each lesson. This is what happened to me. As soon as I paid 14.99 EUR the teacher told me she was no longer available. An actual scam.