Very bad experience with this site. It allows students to 'rate' tutors before they have even met them. I have 30 years' experience of successful teaching. A new student approached me and booked lessons. Before we began, the student changed the agreed lesson time THREE times - and then wanted to come at a time I didn't actually give lessons! (middle of the day). So I couldn't offer them lessons after all. But the student, who had caused the trouble, gave me 'feedback' as 1/5, which wrecked my previously excellent score, and damaged my public profile. I did nothing wrong. The site refused to remove the feedback. The student disappeared. I never met the student, and I didn't ever teach them, yet they publicly wrecked my reputation because of how First Tutors works. Terribly unhappy.