Really not impressed. I was told on the phone that king rockets could not be sent with out them being in a wooden caged box. Therefore I had to by them in a box of 4 and I couldn't buy a single liked I wanted which i understood. When I got my order my 4 king rockets they were insecure in a cardboard along with my other 4 rockets of a same size with a bit of plastic wrapping?? I feel very cheated as I only wanted one king in the 1st place. The web site also says I get 20% extra free if I wrote in the comments box 20% extra free. I did that and have not received any extra fireworks. I emailed firework crazy and Paul rang me back to say he totally forgot to pack the extra therefore would drop it to my house himself the next day. This never happened so I emailed again 3 days after and was told they'd be in touch. 10 days since my order I've heard nothing. I'm really not impressed with the service and feel mislead into buying more fireworks than I wanted due to packaging / transport safety that they never provided.