Excellent item. There was a bit of an issue with delivery. As I had purchased the item as a guest, I had no tracking number for the item. Even though I opened an account afterwards, there was no link to my order number. I now know I should have created an account before purchasing.
Unfortunately, Royal Mail did not leave a card showing that delivery had been attempted, so without the tracking number, I was completely unaware.
When I contacted Firebox, as no item had been received, they were extremely helpful and provided me with the tracking details and I was able to locate the parcel with Royal Mail, and collected the same from them.
3 years ago
Firebox has a
4.4
average rating
from
4,533
reviews
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