I usually love firebox but my last order was promised to be delivered before Christmas and it wasn’t. Firebox did refund my delivery but they weren’t that helpful, considering they promised my present would arrive before Christmas and it was useless after that. I understand Christmas is busy but it also took them a long time to reply despite me trying WhatsApp, commenting on Instagram emailing. As I said, I usually love firebox but i was really disappointed this time around.
4 years ago
Firebox has a
4.4
average rating
from
4,539
reviews
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