Awful service. My package was put in my bin without any acknowledgement (no note through the door/email). When I contacted firebox to say it wasn't delivered, I was told it was and that it wasn't their issue that the delivery driver hadn't notified me and maybe I should check my bin more regularly. I pointed out I wouldn't rummage in my bin daily on the off chance and was told this wasn't their problem. Will never use again. The gift I ordered is ruined and wasn't cheap.
6 months ago
Firebox has a
4.4
average rating
from
4,539
reviews
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