Horrendous service. I've used firebox 3 times. Twice they've been unresponsive and not helpful in any way, shape, or form.
This most recent time, I ordered around a week and a half ago. I got the confirmation email. The money's been taken. Radio silence from Firebox since then.
Not a single response on any communication channel, not twitter, not email, not contact forms. I'm getting serious doubts as to whether this company is still operating at all at this point.
10 months ago
Firebox has a
4.4
average rating
from
4,538
reviews
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