Clunky and dated website led to a very irritating experience ordering. Had to wait for everything to load, numerous pictures didn't even bother loading in the end. Had to try and process my order twice (spinning circle of death waiting for processing). Couldn't add the magnetic 18-1 multi-card gadget to my shopping cart either - computer said 'no' .... Just an abysmal experience considering my experience for other websites recently. Oh yes, and entering the address for the delivery ... only 35 characters for the main address and then you ignore the county entry and then muddle up the address structure, so the city comes after the postcode???