Many "mysterious problems" with my order: it was sent, then suddenly returned to the sender; then new order was created, but never sent, because of "some technical issues". At least, after a couple of weeks of all that hustle, I received a full fund. So, two stars, only because I was given my money back in the end. Probably the worst customer support. At first, they didn't answer my email. Then I contacted them on WhatsApp and they stopped answering my messages after there, allegedly, was a technical problem with newly created order. Visit their facebook page for similar stories. I wish I had before ordering. Avoid.
Update: I've seen your email just when I stared forgetting this dreadful experience. So thank you, but I'll rather not go through it again.
2 years ago
Firebox has a
4.4
average rating
from
4,539
reviews
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