I was delighted with communication from Firebox and speed of delivery of items ordered (one bag of very😂 strong coffee and 2 toilet lights). All items were ordered as Christmas gifts. The two toilet lights were disappointing- both had a small part (the same small part) rattling round the boxes on arrival- the glue wasn’t strong enough! Also - although they claim to be static or scrolling colour, there are no instructions as to how to achieve your choice. As these are intended as amusing stocking gifts, I am keeping them and not returning, but my little feeling of disappointment lingers. Overall though, I’m likely to shop Firebox again