FSE is actually operated by Marlowe Fire & Security Ltd, who I believe sub-contract to a 3rd party. There is no apparent contact phone number for Fire Safety Equipment on their own website or any correspondence - less than ideal when things do not go as planned The paid for Next Day delivery took 5 days, something to do with postal address issues - needs sorting out chaps The boxes arrived damaged, but goods inside were ok. However the ordered, & itemised on `picking list` 1kg Dry Powder was not there - in its place a 1kg Foam - again not great I must say the contact, Peter, @ Marlowes was very helpful - just a shame whomever is responsible for picking & packing the order + the delivery service (quality + time scale) is awful. I would not, NOT use again, but not necessarily my first choice - such a shame