"The service and treatment I have received by Finest Dental has been extremely upsetting and unprofessional.
I paid the surgery £3500 to get invisaligns. I was then told after I paid for them that I would need further treatment and an operation before they could even consider the Invisalign treatment. This is something I didn't want nor could I afford. If they had told me this prior to me paying, then I would not have paid for the Invisaligns in the first place.
I requested a refund over two months ago. They said it could take up to 28 days to process. Today is the 59th day and the money is still not in my account.
To make things worse nobody is responding to my emails. I even sent a complaint to the email on there 'complaints procedure' on their website three weeks ago and I have been completely ignored."