"£50 deposit which is fair enough. Called one hour before my app to say would be 10-15 mins late. Girl told me she was an external receptionist but would pass
Message on. Got to the place and said their policy is 15 min cut off so even though I had 15
Min left of my app they wouldn't see me. Bad customer service. Should have told me not to bother coming. I'll go to sensu for my Invisalign"