I ordered a present for a birthday a week ago. It was due to be delivered two days ago and I still have not received it. I tried ringing them yesterday and was told I’m position 33 in the queue so I requested their offer of a callback. Did not receive any call back. Have tried ringing them this morning to be told I’m position one for the last 30 minutes. Have just checked the website and seen that they are actually closed! I now have to go and find a present a few hours before the birthday party. Very disappointed and won’t be ordering from here again and neither would I recommend to anybody else.