Went to pick up my watch and your staff couldn't find it which was quite distressing and caused me a lot of anxiety as it is not cheap and has sentimental value, I feared that my watch was lost or stolen. The staff that couldn't find it showed very little care or urgency that they couldn't find it and didn't seem to understand the gravity of the situation that they couldn't find my watch, told me to come back two days later. However, I decided to go back the next day as I was very anxious and a different employee found my watch straight away and was apologetic and kind. I suggest that employee trains your other employees how to find your customer's belongings and how to treat this type of situation...