Would be a zero if possible. Storm cancelled trains so I asked to change my tickets to another day. Was sent a standard stock answer saying tickets aren't changeable 48 hours in advance. Then said "we hope this solution works for you". No solution offered, unsure how that'd work for me...
I then called and they said they'd reply through email. I asked whats the point in having a phone number then and their reply was "we do everything by email". Sham of a company. Embarrassing customer service. Id be ashamed to have anything to do with these guys.
2 years ago
fever.com has a
4.2
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