Do believe the standard of maintenance and cleanliness on the boat has dropped since our previous holiday with you. We were given a boat with a faulty fridge which you replaced the next day, Centre windscreen wiper faulty , a door handle loose so child stuck in bedroom till I repaired it. Water tank empty. I commented to my wife whilst watching your cleaning staff getting the boat ready that “ they look as interested in their job as I am in sky diving” they were more interested in chatting to each other. I know what the younger generation are like as regards work nowadays pehaps a little more supervision may help . The most professional side was reception can’t fault them. Also the man that came to replace the fridge could not have been more helpful . Regards KEITH whittingham