Wow, Fastfix really are a fantastic local company ! From the moment I called Fastfix and spoke to Charlotte I was struck by their professionalism, along with sense of urgency to find and fix my issue. This was reinforced when I received a follow-up call from Dave. As for the engineers who visited site, honestly, I struggle to think of a more polite and hardworking group of tradespeople. They treated my home like their home. No corners were cut; they were happy to explain every step of the process and work with me to achieve the result I wanted, even though - at times - it created extra work on their part. The chaps found solutions to problems and they always had a positive 'can do' attitude. Huge thanks to Will, Louie, Jack Hughes, Jack Moran and Jaiden - you are a credit to your profession. I would also like to say "thank you" to Kimberley in the Fastfix office; I needed to hire some equipment urgently and so she put aside the work he was doing to make numerous phone-calls before finding the product I requested - thank you. And finally, I received a lovely email from Alex (Director) at the end of the job. So, to summarise, I have no connection to this company; I had never heard of them before, but I would not hesitate to recommend them to anybody in needs of their services. You can expect A* service from start to finish. Thank you.