Unfortunately I ordered wrong size of product and when I contacted your Sales Team within 10 hrs of placing the order to try and cancel the Delivery they were not interested and told me that the goods were on their way. The goods were delivered the next day. Surely they could have contacted Tuffnel and put a stop on the Delivery or asked Tuffnel to return goods to yourselves but they chose not to help The cost for me sending the goods back would be £55 so I'm now left with goods I have no use for, my fault yes but your customer service Team need to be more sympathetic.