My order was misplaced by the transport company so it did not arrive in time. Took a whole week to receive my complete order. Transporters did not turn up when they said they would. Trying to get in touch with personnel at Master-Plastics is a nightmare - no one picks up the phone even if you let it ring for 5 minutes. When you do get in touch with one of the two people that work there they say they are very busy. I did suggest they ought to employ more staff if they are that busy. I don't think I will order any more material from this company. The only good thing is that the two people I spoke to are very friendly.