Good product dispatched and arrived very quickly.
However we were upset to find that the box had been damaged presumably when the glasses were taken out for engraving.
The company seems genuinely concerned. The glasses were as a gift so we wanted a replacement box which they were unable to supply although one assume that they had goods in stock and could have taken a box from there.
We were offered a reasonable discount but stil it left a bit of a sour taste to have to give a gift in a damaged box.
9 months ago
Farrar & Tanner has a
4.8
average rating
from
5,917
reviews
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