Sent me a cracked handled taylors eye witness premier collection rams horn knife. They did respond to me with 'your welcome to return it'. But as I told them, it was for a gift and I have no time to be returning it. Plus I don't work for them, so not prepared to que, photo, pay etc..
On the other hand I have just received a call from Jamie and he has sorted it out and I am receiving a replacement and a printed returns slip. That's the normal procedure if you have a problem with your order and what I previously experienced was not how Farrar do things, and I believe him. So yes highly recommended. Thanks Jamie.
1 year ago
Farrar & Tanner has a
4.8
average rating
from
5,916
reviews
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