My Christmas order didn’t include the ham that I had ordered. I tried calling the help number and the answer was “ not available “ This was on December 23.Also sent email but no reply until 12/28 . I am a long time customer of Farmison and I was most disappointed not only with this problem but the following. 1-10 Pigs in blankets bland and lacking flavour. 2 types of stuffing were bland and like a burger.1 Turkey 8.5 Overall the complete order gets 5 out 10 Will I use Farmison again. I don’t know. Since I first used you the quality has declined. There are other butchers on line to consider. I wish you a successful 2024 Michael Walsh