I have been using Farmison for a few years and never had an issue until now. My order for a family dinner was missing the chicken wellington, the main part of the meal! I suppose I could just serve vegetables and the gravy you did send but instead I’ll have to go late night shopping for something else which defeats the entire point of paying the premium it costs to buy from this place. Very disappointed. Farmison have offered to refund the cost of the wellington but this doesn’t solve the problem they created by messing up the order in the first place. Don’t rely on this place, you will need a plan b just in case.