i ordered the porcetta and the 60 day dry aged beef sirloin chop for christmas and new years eve.
The beef arrived and it was a joint instead of a chop which wasn't what i expected and there wasn't a disclaimer for it. I asked customer service how to cook it and they sent me the link to the sirloin chop recipe which wasn't very helpful. The beef was slowly turning grey in our fridge while it was still in the packaging a few days before the expiry date. I have messaged customer service and sent pictures of the product. There was a lot of image back and forth and now they have gone silent with no resolution and no response. i had to dispose of the expensive meat i had pre ordered months ago for new years eve as it was extremely grey and the smell was off.
it was a shame really as i usually treat myself to orders from farmison but might have to hold back due to this recent experience
1 year ago
Farmison & Co has a
4.8
average rating
from
29,911
reviews
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