I ordered beef short ribs. The photograph showed the meat as single portions which was what I wanted. I ordered the recommended amount for 4 people. However when it arrived, there were just two massive slabs of meat. I called and asked why this was and what I was supposed to do. I was told to use a butchers knife and cut them up. I haven’t got a butchers knife so tried with my carving knife to cut through the bones. It resulted in a mess and ruined my knife and the meat, spoiling the dinner party. Why show the meat cut into single portions and then deliver it requiring further butchery??? Very disappointing and won’t be repeating.