The meat is fresh and cool when it arrives. Actually last time i thought it had thawed out it was so cold. Delivered on time, the dispatcher could have rang twice, i was almost dismissing the initial noise. I bought some merguez and Toulouse saussages. It is expensive and the merguez not sufficiently spicy. We have not had the Toulouse saussages yet. However it is a change and we like having a merguez with lamb chops that taste lovely, but there is so little meat on them generally, so the merguez give us a bit more meat and fill the pan. The packaging is extensive and must be expensive so it is worth ordering quite a bit.