My order was shipped with Evri, which lost my parcel (along with parcels for many neighbours from various retailers). Farmer Gracy were not particularly apologetic, I had to wait until they decided that the parcel would not turn up... then some of my chosen bulbs were out of stock. They dispatched in a normal time frame, not even bothering to expedite my replacement order, and finally the box arrived in time for the freezing weather. The bulbs may not even get planted if this weather continues. No discount or real apology was offered. I was excited by the original choices but my plan of reordering summer bulbs will not go ahead. I think Farmer Gracy do not care about customer experience from my own personal experience with them. Very poor