All along they were trying to get me to pay more than what I paid for a basic divorce. Finally, I paid some more for advice on how to handle the financial part, but then explained that I couldn't pay for it any longer. When I sent an email about where I was with everything pertaining to the divorce, and as a way to explain why it was on hold because my x was dithering on the financial settlement details...I was charged by Woolley & Co. again just because I spoke about the finances in the email. Added to that, my solicitor was quite rude at times, especially when I confronted her about the extra charges. She and Co. even took the time and effort to go through all the exchanges and "investigate" my claims of overcharging, only to tell me that they were right and I was wrong, and in fact they should have charged me more. Such poor customer service I have never seen from a law firm. My solicitor was also frequently very late in her reply's. Lastly, and this is the cream of the crop, my divorce was final in May 2020 but my solicitor just let me know in February 2021!