Good product
ABSOLUTELY APPALLING DELIVERY SERVICE.
They use DX delivery which means they have no control over what happens.
I had 2 missed deliveries and the 3rd attempt only succeeded as my builder spotted the driver going back to his van after he’d gone to the wrong side of the building!
The manager (Alistair?) was excellent but what can he or FF staff do if they’re using 3rd party/3rd rate outsourced companies.
I would like to buy (a lot) more of this product but I’m put off by the inefficiency and ultimate huge waste of time where as a client you end up chasing companies for TWO days.
When you’re also on deadlines to complete refurbishments and you have an amateur element then it ends up costing you.
4 years ago
Factory Direct Flooring Ltd has a
4.6
average rating
from
9,612
reviews
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