Good customer service. Helpful and friendly and bought a great product : Karndean flooring. However I was badly let down by the courier service hence not 5 stars. I paid a premium for a before midday am delivery ordered and it arrived at 2.25pm! Resulting in my builder cancelling the day’s work and delaying the project. To be fair Factory Flooring Direct immediately offered to refund the difference between the am and normal delivery costs but companies need to be more wise with their choice of couriers. Having a contract with an unreliable company is damaging to business in the long run and it would be better to pay a bit more for a better delivery service.
4 years ago
Factory Direct Flooring Ltd has a
4.6
average rating
from
9,615
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.