Avoid, Avoid, avoid.
So called delivery date was August 31st, it didn't arrive, I had a message every day for four days saying out for delivery and nothing arrived, I told them to cancel my order and give a full refund, that was on Monday 4th September and they told me it would be in my bank in the next 3 to 5 days 😡
Today Monday 11th September I emailed asking about my refund, their reply " the goods have made their way back and the refund has now started"
They knew I didn't have the goods as the delivery company said the so called driver was "sick" and had to finish his shift early, what's the excuse for the other 3 days?
Avoid this company like the plague and the delivery company they use should be shut down.
I will be reporting this company to my bank and trading standards.
7 months ago
Factory Direct Flooring Ltd has a
4.6
average rating
from
9,613
reviews
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