Delivery was the issue. Set a date as per website. Took the day off work. Waited in all day 8am to 6pm as advised and no floor appeared. Even contacted after sales the day prior, who advised flooring delivery was on track for my required day. Contacting after sales is a joke as you can only email even though it says you can phone on the invoice?? The responses stopped when I eventually received my flooring 2 days later. Complained via email and still awaiting response. No offer to compensate or refund delivery fee. Ruined the experience as the floor is now down and looks lovely.
7 months ago
Factory Direct Flooring Ltd has a
4.6
average rating
from
9,614
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.