I am awaiting a delivery . I found Karl the customer service online agent totally unhelpful . He trotted out the company policy without any effort to help a particular situation . There was no attempt to address my query . This will be the last time I place an order with them - having dealt with other flooring companies including in the last week their customer service is inflexible , unbending and leaves a lot to be desired. Avoid ! Once the order is placed there is no interest in helping
1 year ago
Factory Direct Flooring Ltd has a
4.6
average rating
from
9,618
reviews
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