My order didn’t arrive at the Mondrian hotel where I’m staying. Instead I received an email asking me to pay redelivery charge as I had provided an incorrect address. I checked the address and it is correct- also the same address I used in the summer and the face the future order was delivered successfully (Under my husband’s name last time) I live in the Middle East so am now constrained time wise to get the order before I head back. Your colleague emailed but was asked me to pay express delivery to get the products sent to my parents in Northumberland before Xmas which doesn’t seem reasonable considering it isn’t my fault that the first order didn’t make it. Please can someone call me to address the issue asap? My number should be on file but if not can arrange by email