Terrible service from Face the Future - I purchased a new moisturiser that was recommended to me by them for sensitive skin with roseacea. The moisturiser left me with a severe reaction after use resulting in a trip to my dermatologist who confirmed it was an allergic reaction and prescribed me with a strong antihistamine. I contacted Face the Future who told me to fill in a long product reaction form which i completed and returned, only to then be told, that they only look into product reactions from customers 'within 28 days of receiving the product 'and because I was 3 days out of this time period they would be doing nothing more. I wouldn't advise anyone to use these guys, they'll advise you to use a product, which causes you harm then take zero responsibility for it afterward! I'm now stuck with an unusable £30 moisturiser! Unbelievable lack of any customer service or duty of care here - terrible.