I ordered lenses which were supposed to be delivered after week. The lenses were actually delivered more than 3 weeks after the order was placed. In the meanwhile I did not receive communication from the shop but only got updates when I reached out to them. Additionally, when I placed the order, I was told that it would take 1 hr to get my glasses fitted but when I then found out that it would actually take 2.5 hrs. As I do not live close to the shop I had to leave them and collect them after a few days which caused me inconvenience. Apart from these issues which could be easily address with a bit more attention to detail, I would generally happy with the service and the quality of the people in the shop.