I have been a regular customer with eyeAcademy for years. I spent over £600 on my pair of glasses which snapped by itself. Thankfully the glass didn’t damage my eye. I went back to the store and requested a technician to look at it who treated me like I was making stories up. After having spent significant money with eyeAcademy over the last 7 years and having the affordability to buy glasses, I did not expect this treatment. I took my lens to vision express and they did a great job. Also gave me details on the lenses that were fitted by eye Academy which made me realise I had over paid for an inferior quality lens. It’s simply a glamorous shop and don’t get fooled by the glamour of it. All that glitters is not gold! Never ever again with a store that does not value its commitment to its customers.