PUBLICpublished review 4/25/22 This is company is the absolute worst traveling company to ever deal with. Just remember they are just a middle man for your travel plans, and will never take any responsibility for any problems that occur. My first experience was when my fiancé used them in 2014 on a trip to Europe. We were stranded in France at the airport for 14 hours because they didn’t book the flight correctly. We got engaged in that day and was a total disaster. 2021 I hoped things changed so I decided to use them again. This place was in Atlantic City and once we walked in we could see this place was a dive. It was infested with bedbugs, blood on the sheets and the bathroom covered in p*** and s***. They took no responsibility and never got a refund. This time around my friend is getting married so I booked a hotel in the poconos. It was suppose to be paid when i arrived at the hotel, but took the 489.000 instantly. I called the hotel and the customer rep said they would not charge any fees. Expedia still refuses to give me my money back. Two hours of dealing with their horrible customer service. Please do not use this group to book a vacation. If people gave reviews it is because they had no issues, but if there is an issue they will leave you stranded. Looks at all the groups of people they have screwed over. Go directly to the hotel, airline, or car company. These guys charge fees and don’t help with any situation.