Had to cancel a hotel booking and could not and was not even considered for a refund. Hotel chain (most) will honor a cancellation a day before and it was unavoidable that we had to cancel. EASY MONEY for Expedia. Something could have been in the fine print, understood, but look at how long that is and who really always reads all of that. Worked with their customer support and it was cut in stone that my money was staying in their pocket. Terrible company in this day and age.
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