As we travel normally four times a year from Newcastle, we always book the Executive Lounge what ever time our flight is scheduled. The staff are very efficient and invariably welcoming. The refreshments are fresh and good quality, with a decent range available.Covid precautions are adhered to and have not really impacted a great deal to the time spent in the lounge.The only reason I have not given a five-star revue is the fact it was very cold the last time we visited.The AC must have been set to Arctic.We were not the only visitors who commented on this, but it will not stop further booking for future trips as we are usually happy with our experience in this Lounge.