I visited Edinburgh Wool Mill store in Abergavenny today, usually a good store to visit but not today.
I picked up several tops from the sale rack with sale tickets attached, I chose a suitable one & went to the checkout & was charged full price.
I then stated it was half price & showed the assistant the sale rail & several identical items marked half price. She abruptly replied she couldn't honour the price because it was a NEW item & staff had made an error putting them there.
No apology was given.
My husband noticed that three of the staff remaind near the checkout chatting about holidays while I looked at the sale items.
Their time would be better spent putting their clothing in the correct places at the correct price.
This visit was unpleasant & a total waste of our time.
8 months ago
The Edinburgh Woollen Mill has a
2.9
average rating
from
36
reviews
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