I Mark, wanted to buy a car. The garage put our details through Evolution Funding, which was the end of that part of their involvement until finance approved.
At no point during the process did Evolution explain they were an intermediary company.
They were asked to call my partner but kept calling myself whilst at work, when I'm not allowed calls. They then refused to speak to my partner even though i told them to and had to re-call them giving authority again. They got our email address wrong and so kept sending finance documents to incorrect email, who knows what data breach could happen from that and with no official apology.
We emailed proofs twice as they reckoned they didn't get them. Not once did they keep us updated with the finance as my partner made at least ½dozen calls trying to find out updates. Eventually the actual finance company came up trumps, with updates and documentation. But it all took 6 days from start to finish and was the most stressful financial transaction we've ever done. This has never been like this with previous car purchases. I therefore cannot bring myself to recommend this company at this time to help with buying a car. I give 2 stars for answering telephone and finally one staff member getting finance company to email us to finally sort things. Eventually sorted but such a fiasco.
5 months ago
Evolution Extra has a
4.8
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